Now Hiring - Franchise Business Coach - Florida in Jupiter, FL

COMPANY OVERVIEW:

Scenthound is the first membership-based franchise providing affordable and accessible wellness-focused dog care. Dogs need consistent care to keep all their parts healthy, from their Skin and Coat to their Ears, Nails, and Teeth (yes, that spells SCENT). At Scenthound we’re committed to providing every dog with the care necessary to help maintain their health and keep them clean and happy.

Founded in 2015 and Franchising since 2019, our revolutionary concept, technology-driven strategy, and proven model are fueling rapid nationwide growth. On pace to open over 100 locations by the end of 2022 and 250 by 2023, Scenthound is establishing itself as the preeminent solution for routine and preventive dog care.

POSITION SUMMARY:

A Franchise Success Manager is the main point of contact as franchisees open new locations and provides powerful coaching to get their businesses stable, integrate strategic planning to support future growth, and manage development schedules as market scalability continues to prioritize over time.

REQUIREMENTS:

• 2+ years in previous Franchise Business Coaching role or similar experience
• Associates degree in Business or related field
• Strong relationship / people management and coaching skills
• Ability to create and implement strategic changes and processes for internal and external use
• Highly competent in business leadership and operations
• Understands how to use and manage business technologies

PREFERRED EXPERIENCE:

• Bachelor’s degree or higher in Business or related field
• 5+ years in operations leadership role
• Franchise development experience

WORK ENVIRONMENT:

• This is a remote position with required travel to supporting businesses and to the Corporate Office in Jupiter, FL.
• Ability to travel; Local and domestic travel up to 75%
• Ability to work remotely from home and within an office environment and have significant interaction via telephone, videoconference, etc.
• Ability to routinely use standard office equipment such as computers, phones, photocopiers, and filing cabinets
• Ability to stand and/or sit for up to eight hours or more at a time and use hands to handle or feel objects, tools, or controls, reach with hands and arms, talk, and hear; walk, sit, climb, or balance, and stoop, kneel, or crouch; lift and/or move up to 25 pounds
  

RESPONSIBILITIES:

• Support a network consisting of anywhere between 30-40 franchisees and upwards up 60 locations in local and regional markets.
• Provide quarterly, semi-annual, and annual on-site coaching for all supporting locations.
• Deliver Scenthound Franchise Partners business stability support and coaching for newly opened locations in domestic markets
• Create and implement strategic business plans/ strategies alongside Scenthound Franchise Partners
• Ensure multi-unit Franchise Partners are on-track to fulfill pre-determined requirements of their development agreements
• Assist in creating / enhancing internal support processes to ensure franchisees receive best support from Franchise Success Management team
• Develop and manage SMART action plans while linking business performance trends to business/employee functions
• Ensure Franchise Partner compliance with procedures, processes, and set standards

• Serve as an advocate for Scenthound Franchise Partners in discussions with internal & external stakeholders
• Provide Franchise Partners with appropriate coaching, training, education, and development tools regarding the franchise opening process
• Provide positive, constructive, and actionable feedback on a regular basis
• Assist in the development of process-improvements with other members of the Scenthound Scentral team
  

QUALIFICATIONS:

• Ability to both self-manage and independently manage capacity
• Can work as part of a team and independently
• High emotional intelligence
• Coachable and communicative
• Excellent time management skills
• Strong attention to details
• Active listener
• Seeks growth opportunities professionally and personally

BENEFITS:

• Health insurance with generous company contribution
• Dental insurance
• Vision insurance
• Paid time off
• Company Paid Life and AD&D Insurance
• Health Care FSA & Dependent Care FSA
• 401k plan
• Free grooming services for your dog
• Energetic, fun, loving work environment
• Unlimited growth potential with an expanding business
• Competitive compensation